Privacy policy

This Privacy Policy explains how KALI HOCHO di Christian Lunghi collects, uses and protects personal data when you visit this website, place an order or contact us.

By using this website, you acknowledge that your personal data may be processed as described in this Privacy Policy.

Data controller

Trade name:
KALI HOCHO di Christian Lunghi

Registered address:
Via Pietro Donati 42
26013 Crema (CR)
Italy

Email:
info@kalihocho.com

VAT number:
IT01855520191

Personal data we collect

We may collect and process personal data that you provide directly, including your name, billing address, shipping address, email address, phone number if provided, order details, payment-related information, messages and any information needed to manage your order.

We may also collect technical data generated when you browse the website, such as IP address, device information, browser type, pages visited, cookies and similar technologies.

Why we process personal data

Personal data may be processed for the following purposes:

  • to manage orders, payments, shipping, returns and customer service;
  • to communicate with you about your order or request;
  • to comply with tax, accounting, legal and regulatory obligations;
  • to verify age or legal eligibility where required for the sale of kitchen knives;
  • to prevent fraud, misuse, security incidents or unlawful activity;
  • to improve the website, user experience and store operations;
  • to send marketing communications only where permitted by law or based on your consent.

Legal basis for processing

Where the GDPR applies, personal data is processed on one or more of the following legal bases:

  • performance of a contract or pre-contractual steps;
  • compliance with legal obligations;
  • legitimate interests, such as store security, fraud prevention, customer support and business administration;
  • consent, where required, for example for certain cookies or marketing communications.

Age verification

KALI HOCHO sells kitchen knives only to customers aged 18 or over.

For orders shipped within Italy, or where required by applicable law, we may request information necessary to verify that the buyer is legally eligible to purchase the item.

Any information requested for age verification is used only for this purpose and is not requested beyond what is reasonably necessary.

Payments

Payments are processed through secure third-party payment providers. KALI HOCHO does not directly store full payment card details.

Payment providers may process personal data according to their own privacy policies and legal obligations.

Shopify

This store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products and services to you.

Your data may be processed through Shopify’s systems, including order management, checkout, payment processing, hosting, analytics, security and related e-commerce services.

Shipping providers and service providers

We may share personal data with service providers only when necessary to operate the store and fulfil orders. These may include shipping carriers, payment providers, IT service providers, accounting or tax professionals, fraud-prevention tools and legal or compliance advisors.

These parties may process personal data only for the purposes required to provide their services or comply with applicable law.

Cookies and similar technologies

This website may use cookies and similar technologies to operate the store, remember preferences, enable checkout, analyse traffic, improve services and, where applicable, support marketing functions.

Where required by law, non-essential cookies are used based on your consent. You can manage cookie preferences through the cookie banner or your browser settings.

International transfers

Some service providers, including Shopify and related technology providers, may process or store personal data outside Italy or the European Economic Area.

Where required, such transfers are carried out using appropriate legal safeguards.

Data retention

Personal data is kept only for as long as necessary for the purposes described in this Privacy Policy, including order management, customer support, legal, tax, accounting, security and dispute-resolution obligations.

Retention periods may vary depending on the type of data and applicable legal requirements.

Your rights

Where applicable under data protection law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, as well as the right to data portability and the right to withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the competent data protection authority. In Italy, this is the Garante per la protezione dei dati personali.

Under the GDPR, individuals have rights including access, rectification, erasure, restriction, portability and objection, and personal data must be processed according to principles such as lawfulness, fairness, transparency, data minimisation and storage limitation. :contentReference[oaicite:1]{index=1}

How to contact us

To exercise your rights or ask questions about this Privacy Policy, contact us at info@kalihocho.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations or Shopify settings.

Last updated: May 2026